MCP server for Jira Service Management Operations — alerts, on-call schedules and responders
Find what is paging you, and who is on call — from your agent.
An MCP server for Jira Service Management Operations — the alert surface that replaced Opsgenie, which no other Jira MCP server covers.
Search alerts and read their notes and activity timeline; acknowledge, close, annotate them and add responders; and look up who is on call now and next. Twelve tools, four of them writes.
You need Node ≥ 24 and an Atlassian Cloud site with JSM Operations enabled. There is nothing to clone or build — your MCP client runs the published package.
1. Find your cloud id. Open this while logged in to your site:
It answers with one line — {"cloudId":"..."} — and that UUID is what JSMCLOUDID wants. If you'd rather not rely on that endpoint, the cloud id is also the segment after /s/ in the URL at admin.atlassian.com → Apps → Sites → your site.
2. Create an API token at id.atlassian.com.
--scope user registers the server for your whole account rather than only the directory you happened to run the command in. That is what you want for an alerts server — you want it in every session. Without the flag claude mcp add defaults to local scope, and the server exists in that one directory only.
Claude Desktop: open the config from the app rather than by hand — the Claude menu in your menu bar (not the settings inside the window) → Settings → Developer → Edit Config. That creates the file if it doesn't exist yet:
From the project README.
Add the radar badge to your README — it shows your project was picked up by MCP Radar and links to this page:
[](https://mcp.liqiwa.com/s/rrvrs--jira-alerts-mcp.html)
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