Your Genesys Cloud org, in your AI's hands. Open-source MCP server on Cloudflare Workers. It builds, not just reads.
Your Genesys Cloud org, in your AI's hands. An open-source MCP server for Genesys Cloud on Cloudflare Workers. Zero dependencies, no terminal required, and its whole purpose is to build: queues, skills, users, wrap-up codes, and Architect flows.
- "create a queue called Weekend Support" - "build a call flow: greet callers, press 1 for Weekend Support, press 9 to end the call. show me the diagram first" - "draw my Main IVR as a diagram" - "onboard prep: create a spanish skill and assign it to Jess at proficiency 4"
The flow builder composes real Archy YAML, shows you the flow as a Mermaid diagram in chat, then publishes through Genesys' own flow-jobs pipeline (the same one CX as Code uses), so Genesys validates and publishes server-side.
- No analytics or KPI tools. That lane is already covered; for conversation analytics over MCP, check out MakingChatbots' genesys-cloud-mcp-server. - No contact-list management. - No deletes. There are no delete tools, and the raw API tool refuses DELETE. Create-first by design.
1. Deploy: click the button (free Cloudflare account), or git clone + npx wrangler deploy. The CONFIG KV namespace is auto-provisioned. 2. Create a Genesys OAuth client: Admin → Integrations → OAuth → Add Client → grant type Client Credentials → assign a role (see Scoping the role) → save. 3. Configure: open /setup on your new Worker and paste the Client ID, Secret, and your region. The wizard validates them live against Genesys before saving, then hands you your access key (shown once).
From the project README.
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Let Claude, ChatGPT, Grok Bot and any MCP agent email you when something needs your attention. Private, free, one-click deploy to Cloudflare Workers.
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